Our Awards

We know that helping our customers reach their financial dreams is not just about great products, it's about their entire banking experience. That's why we strive to provide authentic customer service that goes above and beyond.

We put People first in everything we do, but don't just take our word for it. Read about our latest and historical awards below

Customer Service

Bank you very much!

Heritage Bank has been voted Money Magazine's Customer-Owned Institution of the Year and Bank of the Year - Customer Service in the 2023 Consumer Finance Awards. It's thanks to members like you! 

For these awards, Money Magazine asked subscribers in a special readership questionnaire which bank they used and how they rated them for products and features, customer service and digital experience. 

Heritage Bank was awarded Customer-Owned Institution of the Year for having the highest overall composite ratings scores across product and features, customer service and digital experience. Only full-service customer-owned banks were eligible to win this premier award. We were also awarded Bank of the Year - Customer Service for being the banking provider that achieved the highest overall ratings scores for customer service.

Awards for Bank of the Year - Customer Service and Customer-Owned Institution of the Year
Credit Cards

We received two awards in the 2023 Finder Credit Card Awards. Our Gold Low Rate Credit Card received a highly commended award in the Best No Annual Fee Credit Card category. Our Business Visa Credit Card received a highly commended award in the Best Low Interest Business Credit Card category.

Finder Awards - Highly Commended - No Annual Fee Credit Card
Finder Awards - Highly Commended Low Interest Business Credit Card
Personal Loans

Our Car Loan was awarded the 2023 Mozo Experts Choice Award in the Used Car Loan category and received Highly Commended in the Finder Personal Loan Awards 2023. Our Personal Loan was awarded the 2023 Mozo Experts Choice Award in the Unsecured Personal Loan category.

Mozo Experts Choice Award 2023 - Used Car Loan
Mozo Experts Choice Award 2023 - Unsecured Personal Loan
Home Loans

Our Home Advantage Package 3 Year Fixed Rate Home Loan for Investors won the 2022 RateCity Gold Award for Investor 3 Year Fixed Home Loan Interest Only.

Accounts

In March 2021, our Online Saver Savings Account was awarded the RateCity Gold Award for Best Standard Savings Account. Our Target Bonus Savings Account was also awarded the RateCity Gold Award for Best Regular Savers Account.

Refer a friend

Make a grand gesture today. Refer a friend, family member or colleague to Heritage for your chance to win $1,000 each*.

Historical awards