Employer of Choice award recognises Heritage's great workplace culture

7 October 2021

Heritage Bank’s reputation as a great place to work has been enhanced after today being named as an Employer of Choice at The Australian Business Awards 2021.

Incredibly, that makes it 11-straight years Heritage has been recognised as an exceptional place to work at The Australian Business Awards.

This ongoing recognition highlights the impressive culture at Heritage Bank, which underpins its People First approach to customer service.

“We’re proud of the culture we have built at Heritage over the years,” Heritage Bank Chief People Officer Margo Dewar said.

“It’s important that we attract and retain great staff as they play such a crucial role in delivering our renowned people first customer service.

“We offer a range of attractive benefits for our team members including great training opportunities, discounts on Heritage banking products and services, recognition through our peer-driven Heritage Heroes program as well as plenty of opportunities to support the communities in which we operate.

“We have also responded well to the changing environment as a result of COVID, with the introduction of hybrid work practices for many of our team, increased flexibility, greater role specialisation to improve career opportunities, and greater recognition of the importance of diversity and inclusion in our work practices.

“Ensuring our team operates in an engaging culture allows them to do what they’re amazing at, which is providing quality products and service to our valued members.”

The Australian Business Award for Employer of Choice recognises organisations that develop workplaces that maximise the full potential of their workforce through established policies and practices which demonstrate effective employee recruitment, engagement and retention.

Entrant organisations are required to demonstrate their achievements across the key areas of organisational culture; leadership & strategy; employee education, training & development; employee health, safety & satisfaction; performance management; recognition & remuneration.

PHOTO CAPTION: Celebrating Heritage being named an Employer of Choice at Australian Business Awards 2021 are (back, from left) Chief People Officer Margo Dewar, Uziel Maxwell, Danielle Bermingham, (front, from left) Sarah Conroy and Emily Kemp.