If you know your current password and would like to change it, you can do so in Heritage Online on your desktop computer or mobile browser.
Step 1: Log into Heritage Online and go to the Settings menu to change your selected passwords at any time.
Choose from the following options in the menu to change a specific password:
Step 2: Enter your current password
Step 3: Enter your new password
Step 4: Retype your new password to confirm and click 'Submit'. A message will appear on the screen confirming that your new password has been accepted. Your change is effective immediately.
Note: You should change your login, pay anyone and authorisation passwords immediately if you suspect that anyone else may know it. Read our tips on keeping your password and pin secure.
A complete range of how to's and step-by-step guides to help you with your internet banking at Heritage.